Dynamic work instructions for Unilin

Challenge

Digital work instructions speed up problem solving

Unilin used troubleshooting procedures to help operators with machine operation and fault resolution, but these were often too limited and time-consuming, especially for less experienced employees. Together with Flanders Make, they developed a digital, dynamic approach that provides immediate support to operators and engineers.

Technologies

Interactive and automated process

The new instructions are completed digitally, after which a report is automatically generated. Data is retrieved directly from the machines, and the instructions follow a logical sequence: first the most likely causes and solutions, then the less common ones.

Employee 5.0 Systems

Boosting well-being & productivity.

Result

Faster insight, uniform reports

Using a simple Excel template and a Digital Work Instruction Converter, Unilin can draw up dynamic instructions itself. This results in uniform reports and increases insight into machine and process errors, leading to faster problem solving and less production downtime.