Introduction of operator support systems

To ensure qualitative products and good performance, operators need to receive suitable support. Typically, this support is offered by work instructions. We focus on using human capabilities to improve the user experience of complex systems. This approach is based on industrial standards to make our solutions platform and vendor independent. We support companies with:

• Capturing of requirements, performance evaluation and guidelines for the selection of operator support systems;
• The possibility to test various platforms at your premise;
• Software architectures for ‘Industrial Internet of Things’ (IIoT) enabled work instructions;
• Bi-directional operator specific information system knowledge:
  • A modelling approach for digital work instructions based on the industrial ISA-95 standard, which allows us to automatically adapt the instruction to the requirements of the operator;
  • Operator feedback;
  • Integrated quality monitoring;
  • (Semi-)automatic generation of instructions from CAD.
• Optimal (virtual, on-the-job, …) training strategies based on the characteristics of the job as well as the learning and forgetting capabilities of the individual operator.